947ph Privacy Policy

1 Overview and Scope

This Privacy Policy applies to all personal data collected, processed, and stored by 947ph in connection with your use of the 947ph website, mobile platform, and any related services (collectively, the "Platform"). It applies to all registered players, visitors, and any other individuals whose personal data we process.

By accessing or using the 947ph Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, please discontinue your use of the Platform immediately.

This policy is intended to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as any other applicable data protection legislation. 947ph acts as the data controller in respect of the personal data it collects from you.

2 Data We Collect

947ph collects several categories of personal data depending on how you interact with our Platform. The table below summarizes the main categories of data we collect and examples of each:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or with your explicit consent.

3 How We Collect Your Data

947ph collects your personal data through the following means:

• Direct Interactions: When you register an account, complete your profile, make a deposit or withdrawal, contact customer support, or respond to a survey, you directly provide us with personal data.
• Automated Technologies: As you use the 947ph Platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. See Section 7 for more details on cookies.
• Identity Verification: When you submit documents for KYC (Know Your Customer) verification — such as a government-issued ID, passport, or proof of address — we collect and process the information contained in those documents.
• Payment Processors: When you make a deposit or withdrawal via GCash, PayMaya, or a Philippine bank, our payment processing partners may share transaction-related data with us to confirm and record the transaction.
• Third-Party Sources: In limited circumstances, we may receive data about you from third-party fraud prevention services, credit reference agencies, or regulatory bodies, where permitted by law.

4 How We Use Your Data

947ph uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 947ph account, including verifying your identity and age (21+ requirement), processing your registration, and enabling you to log in securely.
• Service Delivery: To provide you with access to all 947ph games and features, process your deposits and withdrawals, and ensure the smooth operation of the Platform.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized access, and other illegal or prohibited activities on the Platform.
• Legal and Regulatory Compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) regulations, data protection laws, and gaming regulations.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to enforce responsible gaming tools such as deposit limits and self-exclusion.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 947ph Platform.
• Marketing Communications: To send you promotional offers, bonuses, and updates about 947ph — but only if you have opted in to receive such communications. You can opt out at any time.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by law.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 947ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your 947ph account, process transactions, and deliver our gaming services.
• Legal Obligation: Processing is necessary to comply with our legal obligations under Philippine law, including AML regulations, KYC requirements, and gaming regulations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Sharing Your Data

947ph does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: Philippine payment service providers such as GCash, PayMaya, and partner banks (BPI, BDO, Metrobank) to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification services that assist us in verifying your identity and age in compliance with regulatory requirements.
• Fraud Prevention Services: Third-party fraud detection and prevention providers that help us identify and prevent fraudulent activity on the Platform.
• IT and Infrastructure Providers: Cloud hosting, data storage, and technology service providers that support the operation of the 947ph Platform. These providers are contractually bound to process your data only on our instructions.
• Regulatory and Law Enforcement Authorities: Government agencies, regulators, and law enforcement bodies where we are required by law to disclose your data, or where disclosure is necessary to protect the rights, property, or safety of 947ph, our players, or the public.
• Professional Advisors: Lawyers, auditors, and other professional advisors where necessary for the conduct of our business, subject to strict confidentiality obligations.

7 Cookies and Tracking Technologies

947ph uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. Cookies are small text files stored on your device when you visit our Platform.

We use the following types of cookies:

• Essential Cookies: These are strictly necessary for the Platform to function. They enable core features such as account login, session management, and security. You cannot opt out of essential cookies.
• Analytics Cookies: These help us understand how players use the Platform by collecting aggregated, anonymized data about page visits, session duration, and feature usage. This data helps us improve the Platform.
• Preference Cookies: These remember your settings and preferences (such as language and display options) to provide a more personalized experience.
• Marketing Cookies: These are used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. We only use marketing cookies with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 947ph Platform. For more information on managing cookies, refer to your browser's help documentation.

8 Data Retention

947ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account Data: Retained for the duration of your account and for a period of five (5) years after account closure, in accordance with Philippine AML and gaming regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine law.
• KYC Documents: Retained for a minimum of five (5) years after the end of the business relationship, or longer if required by law.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Data: Retained until you withdraw your consent or opt out of marketing communications, after which it will be deleted or anonymized within a reasonable period.

When your personal data is no longer required, 947ph will securely delete or anonymize it in accordance with our data disposal procedures.

9 Data Security

947ph takes the security of your personal data seriously and implements a range of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 947ph Platform is encrypted using industry-standard SSL/TLS protocols.
• Password Hashing: Your account password is stored as a cryptographic hash — we never store your password in plain text, and our staff cannot view it.
• Access Controls: Access to personal data within 947ph is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Secure Infrastructure: The 947ph Platform is hosted on secure, regularly audited infrastructure with firewalls, intrusion detection systems, and regular security patching.
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.

10 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 947ph:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer via the contact details in Section 14. We will respond to your request within the timeframes required by applicable law, typically within 30 days.

11 Minors and Age Verification

The 947ph Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21.

As part of our registration process, all players are required to confirm that they are at least 21 years old. 947ph reserves the right to request proof of age at any time, and accounts found to belong to individuals under 21 will be immediately closed and all associated data deleted, except where retention is required by law.

12 International Data Transfers

947ph primarily processes and stores your personal data within the Philippines. In certain circumstances, however, your data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud infrastructure or third-party service providers located abroad.

When we transfer personal data outside the Philippines, we ensure that appropriate safeguards are in place to protect your data, including:

• Transferring data only to countries that provide an adequate level of data protection as recognized by the National Privacy Commission.
• Implementing contractual clauses that require the recipient to protect your data to the same standard as required under Philippine law.
• Obtaining your explicit consent for the transfer where required by law.

By using the 947ph Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

13 Changes to This Policy

947ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will update the "Effective Date" at the top of this document and notify you through the Platform or via email.

We encourage you to review this Privacy Policy periodically to stay informed about how 947ph protects your personal data. Your continued use of the Platform following any changes constitutes your acceptance of the revised policy.

If we make changes that significantly affect your rights or how we use your personal data, we will provide more prominent notice and, where required by law, seek your renewed consent.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 947ph handles your personal data, please contact our Data Protection Officer:

Data Protection Officer — 947ph
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 on the 947ph Platform

We are committed to addressing your privacy concerns promptly and transparently. You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response.